Project Portfolio Management Testing Solutions – ITM Platform

A fully integrated CRM built to streamline operations, enhance technician visibility, and automate customer engagement across three HVAC companies.

Industry

Project Management Software

Business Type

Enterprise Software

Project Duration

64 Weeks

Contact Us

Consult Our Experts

About The Project

ITM Platform is a next-generation project portfolio management software that provides transparency and control for planning, executing, and monitoring projects. The platform works on both waterfall and agile principles, bringing planning, project management, resource management, and performance monitoring into one unified system.
By partnering with our QA team, they implemented comprehensive testing layers to ensure consistent performance, accuracy, and quality throughout the development cycle.

Technologies Used

Web Automation

Selenium, Java (JDK_V21), TestNG, Maven

CI/CD

Microsoft Azure Pipelines

API Testing

RestAssured, Postman

Reporting

ExtentReports, Jira

Project Requirements

The primary objectives focused on ensuring platform reliability, performance, and quality across all functionalities.

Key responsibilities included:

Manual Testing Conducted initial tests to detect critical bugs, UI/UX inconsistencies, and browser compatibility issues, refining usability and ensuring smooth performance across devices.
Automation Testing Implemented automation frameworks using Selenium to accelerate repetitive testing tasks, improving efficiency and accuracy while reducing manual intervention.
Regression Testing Carried out comprehensive regression testing after every update to confirm new features didn’t impact existing functionalities, ensuring long-term stability.
API Testing Used Postman and RestAssured to validate backend APIs, ensuring seamless data integrity and reliable real-time communication across system modules.

Challenges We Faced

Cross-Browser Performance

Fluctuating performance across browsers required exhaustive cross-browser testing and disciplined UI modifications.

Third-Party Integration

Integration with MS Project and Slack needed guaranteed uninterrupted data flow between programs.

Performance Bottlenecks

The system had to maintain speed and reliability under heavy loads with big datasets and concurrent users.

Real-Time API Validation

Validating API performance under dynamic user conditions while ensuring data flow security was complex.

CI/CD Pipeline Setup

Establishing a stable pipeline requiring automation scripts to match development stages took several iterations.

Solution We Offered

API Testing & Backend Validation

Automated API testing via Postman and RestAssured maintained data integrity, verified response times, and validated reactions under different conditions.

Performance Monitoring

Conducted load-testing to identify bottlenecks and improve response time, defining KPIs to ensure the platform handled large data volumes without degradation.

Azure CI/CD Automation

Integrated testing scripts into Azure CI/CD pipeline so every commit triggered necessary tests, enabling real-time result sharing and faster issue resolution.

UI/UX Testing

Conducted comprehensive UI/UX testing for visual appeal, intuitive functionality, navigation flow, and accessibility across devices.

The Result

Enhanced Testing Delivers Superior Platform Performance Our comprehensive QA efforts produced highly successful results across all platform aspects: Enhanced User Experience: Cross-browser and responsive testing ensured flawless performance across all major browsers with consistent visual presentation. Optimized Performance: Load testing improvements enabled optimal platform operation during peak times with multiple concurrent users without lag or system degradation. Reliable API Performance: Extensive API testing guaranteed fast real-time data delivery with backend services maintaining reliability even under stress and high load.
Accelerated Development: Automated testing in CI/CD pipeline dramatically reduced feedback time, creating a self-improvement development cycle. Comprehensive QA Integration: DevOps methodologies eliminated walls between developers and QA divisions, implementing automatic testing before code execution, resulting in fewer bugs and more features.