Open AI Integration Solutions for Community Engagement Feedback Software – Officer Survey

Industry

Law Enforcement

Project Duration

2 Years

Business Type

Startup

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About The Project

Office Surveys specialises in gathering feedback and conducting surveys among officers across various sectors, including law enforcement and the military. They aim to collect valuable information for research, training, improving officer satisfaction, and addressing community concerns.
By partnering with Supreme Technologies, they transitioned their website hosting to a cost-effective solution and integrated ChatGPT APIs to facilitate the creation of comprehensive survey reports effortlessly.

Technologies Used

Python

React

OpenAI

Project Goals

The primary objectives for this project focused on improving platform performance, reducing operational costs, and enhancing automation capabilities across the client’s system.

Cost-Effective Website Hosting

Migrated the existing website infrastructure from AWS to a more affordable hosting solution, significantly reducing operational costs while maintaining stable website performance and uptime.

OpenAI Integration for Automated Survey Reports

Integrated ChatGPT APIs to automatically generate detailed survey reports. This allowed users to create comprehensive summaries with minimal manual effort, improving accuracy and reducing the time spent on report creation.

Python Codebase Upgrade

Upgraded the legacy Python 3.5 environment to Python 3.11 to enhance security, performance, and compatibility with modern libraries—ensuring the platform is scalable and easier to maintain long-term

Automation of Manual Survey Processes

Streamlined key survey workflows such as data entry, analysis, and report generation by implementing automation processes, reducing human error and improving efficiency across the platform.

Challenges We Faced

OpenAI API Integration

Integrating ChatGPT into the platform required careful handling to maintain smooth data flow and stable system communication.

Data Privacy & Security

Sensitive law enforcement data needed strict protection, requiring strong encryption and controlled access.

Legacy Codebase Upgrade

Upgrading from Python 3.5 to 3.11 involved resolving compatibility issues without disrupting existing workflows.

Hosting Migration

Shifting from AWS to a cost-effective hosting environment required precise setup to avoid downtime and performance loss.

Manual Process Constraints

Existing manual reporting workflows couldn’t scale, requiring streamlined automation for accuracy and speed.

Our Role

Website Hosting Migration:

We migrated OfficerSurvey’s website from the costly AWS platform to a more affordable and efficient – Cheap Hosting, reducing operational costs without compromising performance.

OpenAI Integration:

Our team successfully integrated OpenAI’s ChatGPT APIs into the website, enabling them to leverage advanced natural language processing capabilities. This integration allowed for automated survey report generation, saving time and effort for both their users (officers, employees, & community).

Python Codebase Upgrade:

We upgraded the client’s existing Python codebase from version 3.5 to 3.11. This way, it improved performance, security, and compatibility with the latest libraries and frameworks.

Automation and Streamlining:

By leveraging the power of OpenAI’s language models, we automated several manual tasks involved in the survey process. This streamlining improved efficiency, lessened human error, and offered a better user experience.

Results

We Simplify Officer Survey Processes While Enhancing User Flexibility Our team did a great job integrating the OpenAI solution for automating surveys. We faced some challenges, but we worked together and came up with lots of solutions. Now, people can collect feedback easily and review survey reports directly from ChatGPT because of the integration of AI. At Supreme Technologies, we take pride in our role in simplifying the Officer Survey process, empowering users to create surveys of any kind within minutes.