Driving Continuous Improvement with AI-Powered Process Intelligence

How Business Compass empowers organizations to map, simulate, and optimize operations using data-driven AI insights for smarter, faster decisions.

Team Size

2 QA Engineers

Project Duration

3 Years (156 Weeks)

Project Type

Testing

Contact Us

Consult Our Experts

About The Project

Salient Process specializes in AI-driven process optimization, enabling operations leaders to visually map, analyze, and optimize business processes within a single browser tab. They aim to empower businesses with data-driven insights, benefit-cost analysis capabilities, and strategic process improvement recommendations that drive enterprise-level efficiency. With the help of Supreme Technologies, they implemented comprehensive QA automation solutions using Selenium and C#, established robust CI/CD pipelines through Azure DevOps, and integrated advanced reporting systems to ensure platform reliability, security, and cross-browser consistency across all environments.

Technologies Used

Web Automation

Selenium WebDriver, C# (.NET SDK 8), NUnit

Continuous Integration (CI)

Azure Pipelines

API Testing

Postman

Reporting

ExtentReports Library, JIRA

Project Goals

The QA and testing efforts for Salient Process were centered on ensuring the platform’s reliability, usability, and performance across multiple environments.

Key responsibilities included:

Comprehensive Functional & Regression Testing: Conducted both manual and automated testing of core features while performing continuous regression testing to maintain stability through frequent updates.
User Experience & Interface Validation: Enhanced UI consistency and responsiveness across various browsers, devices, and screen resolutions to deliver a seamless user experience.
Security & Vulnerability Assessment: Performed penetration testing using sqlMap and Postman to identify and mitigate potential security risks.
API Performance & Cross-Browser Reliability: Validated server-side and client-side API stability, ensuring consistent performance and functionality across different browsers and environments.

Challenges We Faced

Browser Compatibility Conflicts

Multiple Chrome versions caused driver mismatches and unstable CI/CD tests.

Azure Pipeline Execution Failures

Leftover processes prevented Chrome driver initialization in automated test runs.

API Stability & Performance

Backend APIs required validation across concurrent scenarios for reliable endpoints.

Cross-Browser UI Consistency

The platform needed consistent performance across browsers, resolutions, and devices.

Automated Testing Coverage

Manual testing couldn’t scale with frequent updates, requiring comprehensive automation.

The Solution

Dynamic Driver Management & CI/CD Stability

Developed a custom C# utility to auto-detect Chrome versions and install compatible drivers, while implementing pre-test cleanup routines to terminate lingering processes—eliminating version conflicts and pipeline failures

Comprehensive API Testing & Validation

Built automated Postman scripts to verify endpoints, simulate user patterns, and validate response times and error handling, with results aggregated into NUnit reports for early regression detection.

Cross-Browser Automation & UI Consistency

Created parameterized Selenium scripts to test across multiple browsers and screen resolutions, ensuring responsive design and seamless user experience across all devices and platforms.

Integrated Reporting & Analytics

Leveraged ExtentReports to generate detailed dashboards covering API results, UI tests, and performance metrics—providing stakeholders with actionable insights for data-driven decision-making.

Results

Delivering Stability, Security, And Performance For Enterprise Process Optimization. We at Supreme Technologies helped Salient Process by: Implementing comprehensive QA automation that reduced manual testing and accelerated release cycles. Establishing cross-browser consistency for seamless user experience across all platforms. Conducting penetration testing and vulnerability assessments to strengthen security and mitigate risks. Integrating automated reporting systems that delivered actionable insights for data-driven decisions. These changes enhanced platform stability, improved delivery speed, and ensured enterprise-grade reliability. Over the 3-year engagement, Salient Process emerged as a trusted, high-performance solution for business process optimization, well-positioned to empower operations leaders with AI-driven insights and strategic process improvements.